89% of construction customers who responded to our survey are satisfied
Supporting our customers in the building and civil engineering sector is one of our core concerns. That’s why ECT has launched a survey of all its customers in April 2022. The aim was to measure the level of satisfaction with the entire service offering. This survey covered the commercial aspect, the evacuation/transport service, the dematerialization of unloading slips, the tour booking service and the perceived quality of the Extranet-customer space. The results of the survey prove the quality of the sales team and the services offered: 89% of customers are satisfied with the welcome and customer relations. ECT would like
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