Today, we shine the spotlight on Thomas Pollet, Building and Civil Engineering Account Manager at the ECT Hauts-de-France branch. His career path is as rich as it is atypical. With his attachment to his region, he fully embodies ECT’s values of commitment, proximity and service.
An atypical career committed to the environment
Originally from Lens, Thomas had a wide range of experiences before joining ECT. After a vocational baccalaureate in bodywork, he continued his studies with a BTS in customer relations negotiation. He then joined the French Navy for a year. On leaving, he resumed his studies with a BTS in customer relations negotiation. He then moved into the renewable energies sector, specializing in rainwater and wastewater treatment, where he managed several regions of France. Thomas joined ECT four months ago as an Account Manager.
I wanted to pursue a career in a field related to I wanted to contribute to concrete local projects. Returning to my home region, the coalfield, was also essential for me. Initially, I was astonished by ECT's circular economy model. Today, I'm 100% behind it. What we're doing makes sense. On neglected sites, parks, nature reserves and recreational areas come to life. And all at no cost to the community. "
A relationship based on trust and proximity
As soon as he took up his new post, Thomas noticed a strong need for support from earthmoving companies in managing the disposal of their excavated inert soil. He meets with customers on a regular basis to come up with operational solutions. His strong point: coordinating with his customers the opening and closing calendars of ECT sites to align their forecast schedules with the soil reception capacity of our sites.
Each customer has his own specific needs. My role is to understand their constraints and to be a trusted contact, from the first contact to the reception of their land on our sites.
Our support doesn’t end with the signing of the offer. It covers the entire customer journey. To this end, he collaborates with ECT’s support departments, such as the collections department for account openings, and the quality department for establishing DAPs. But beyond logistics, Thomas is committed to sharing a vision.
I'm not simply selling an environmental engineering and inert soil disposal service. It's all about presenting a project, a concrete development. The soil that our customers deposit is used to transform wasteland to create natural areas, parks and orchards. This direct link with local needs makes sense for local businesses.
Indeed, Thomas doesn’t just talk about ECT projects as a professional. He also experiences them as a resident of the Bassin Minier. In Mazingarbe, the orchard and urban forest project resonates particularly strongly.
Mazingarbe is my home. I'm proud to be able to say that a place for walking and biodiversity will be created, financed by the circular economy of the land.
To identify future excavation or earthmoving sites, Thomas relies on active prospecting: Google Maps scouting, site visits and discussions with project owners. This hands-on approach is bearing fruit: 5 new customers have recently joined ECT, and several prospects are currently being developed.
What our customers are looking for is clear information, visibility on available sites, and above all the guarantee of rigorous traceability of soil from their sites.
