Today, we shine the spotlight on Thomas Pollet, construction industry account manager at the ECT Hauts-de-France agency. His professional career is as rich as it is unusual. Through his attachment to his region, he fully embodies ECT’s values : commitment, proximity, and service.
An atypical career committed to the environment
Originally from Lens, Thomas gained a wealth of experience before joining ECT. After obtaining a vocational baccalaureate in bodywork, he continued his studies with a BTS (advanced vocational training certificate) in customer relations. He then joined the French Navy. He went on to work in the renewable energy sector, specializing in rainwater and wastewater treatment, where he managed a field prospecting team. Thomas joined ECT four months ago as a customer service representative.
I wanted to pursue a career in a field related to the environment. I wanted to contribute to concrete projects for local communities. Returning to my native region, the mining basin, was also essential for me. At first, I was surprised by ECT's circular economy model. Today, I am 100% committed to it. What we are doing makes sense. On abandoned sites, parks, natural areas, and recreational spaces are coming to life. And this is being done without artificialization and at no cost to the community.
A relationship based on trust and proximity
As soon as he took up his position, Thomas noticed a strong need for support from earthworks companies in managing the disposal of their excavated inert soil. He held numerous meetings with clients to provide operational solutions. His strength lies in coordinating with his clients to align their provisional schedules with the opening and closing dates of ECT sites and the capacity of our sites to receive soil.
Each customer has their own specific requirements. My role is to understand their constraints and to be a trusted point of contact from the initial contact through to the delivery of their land to our sites.
His support does not end with the signing of the offer. It covers the entire customer journey. To do this, he works with ECT’s support services, such as the collection department for account openings and the quality department for establishing DAPs. But beyond logistics, Thomas is committed to sharing a vision.
I am not simply selling environmental engineering and inert soil disposal services. Above all, it is about presenting a project, a concrete development. The soil that our customers deposit is used to transform brownfield sites into natural spaces, parks, and orchards. This direct link to the needs of the region makes sense for local businesses.
In fact, Thomas does not speak about ECT projects solely as a professional. He also experiences them as a resident of the mining basin. In Mazingarbe, the urban orchard and forest project in Mazingarbe is particularly resonant.
Mazingarbe is my home. I am proud to say that a place for walking and biodiversity will be created, financed thanks to the circular economy of the land.
To identify future excavation or earthmoving projects, Thomas relies on active prospecting: searching on Google Maps, site visits, and discussions with project owners. This hands-on approach is paying off: five new customers have recently joined ECT, and several prospects are currently being developed.ECT, and several prospects are currently being developed.
What our customers are looking for is clear information, visibility on available sites, and above all, the guarantee of rigorous traceability of the soil on their construction sites.
