Supporting our customers in the building and civil engineering sector is one of our core concerns. That’s why ECT has launched a survey of all its customers in April 2022.
The aim was to measure the level of satisfaction with the entire service offering. This survey covered the commercial aspect, the evacuation/transport service, the dematerialization of unloading slips, the tour booking service and the perceived quality of the Extranet-customer space.
The results of the survey prove the quality of the sales team and the services offered: 89% of customers are satisfied with the welcome and customer relations.
ECT would like to thank everyone for their active contribution to this result.
You can consult the main results of the survey,
by clicking here
